Subject: New Reply Received - RE: Your order number 9587237337 is ready for collection
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 23 Sep 2022 05:44:44 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  RE: Your order number 9587237337 is ready for collection  Ticket comment <div dir="auto">To whom it may</div>
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<div dir="auto"><span>So you mean to say that my statement is incorrect?.</span></div>
<div dir="auto"><span>Maybe you have not unders<span>tood what i have mentioned in the email. What is the point of sending the item on same day @ 10:50 pm and the store closes at around same time. Dont give me the statement of the Order was delivered same day.
 Order made was at 6am and the items were delivered at 10:50 pm. I was continuously following it up the whole day and it was delayed. <span></span></span></span></div>
<div dir="auto">I would appreciate if i could talk to someone who could understand the situation than just writing an email without understanding it.<span></span>
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<div dir="auto">Yes i would cancel it because ive come to my hometown today. AND i demand for compensation for it.</div>
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<div dir="auto">Looking forward for positive response. </div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<strong>Sent:</strong> Friday, September 23, 2022, 8:36 AM<br>
<strong>To:</strong> [email-masked] &lt;[email-masked]&gt;<br>
<strong>Subject:</strong> Re: [#4907573] - RE: Your order number 9587237337 is ready for collection<br>

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<div dir="ltr">Hi Rehan,<br>
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We're  sorry to hear that and we sincerely apologize for the inconvenience caused to you However we can see the order has been placed on: Sep 22, 2022 and been ready at the store on the same day as well with the order number: 9587237337</div>
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<div>As per the status, the order is already in store for collection and will be available for collection for 14 days from the confirmation email received to collect.</div>
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<div dir="ltr">The order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 7-14 days.</div>
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<div dir="ltr">Please confirm that if you're looking for cancel your order so the procedure can be followed accordingly</div>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4907573