Subject: New Reply Received - Damaged Item Delivered
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 22 Sep 2022 11:02:13 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Damaged Item Delivered  Ticket comment <div>Hi</div>
<div>Thank you for your attention.</div>
<div>As the full price is 9 kd, please provide a voucher of 4.5 kd for me.</div>
<div>Thanks</div>
<div>
<br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thursday, September 22, 2022, 9:19 AM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
<blockquote class="iosymail">
<div id="yiv2429910138"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4817651</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Sohaib Ahmed : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div style="font-family:-apple-system, blinkmacsystemfont,">Hi Yalda,<br>
</div>
<div style="font-family:-apple-system, blinkmacsystemfont,"><br style=""></div>
<div style="font-family:-apple-system, blinkmacsystemfont,">Thank you for your patience.</div>
<div style="font-family:-apple-system, blinkmacsystemfont,"><br style=""></div>
<div dir="ltr" style="font-family:-apple-system, blinkmacsystemfont,">We sincerely apologize for the delay in getting back to you however, we are going now to request voucher from you with amount : KWD 4.38 wich you can use with threshold of 8.76 then you can get discount of 50 % off again for your order as well please do let us know if you are agree with that so we can deactivate and create a new one </div>
<div style="font-family:-apple-system, blinkmacsystemfont,"><br style=""></div>
<div style="font-family:-apple-system, blinkmacsystemfont,">Looking forward to hearing from you.</div>
<div style="font-family:-apple-system, blinkmacsystemfont,"><br style=""></div>
<div style="font-family:-apple-system, blinkmacsystemfont,">We appreciate your continued cooperation and patience with us.</div>
<div id="yiv2429910138yqtfd41801" class="yiv2429910138yqt9673439673">
<div style="font-family:-apple-system, blinkmacsystemfont,"><br style=""></div>
<div style="font-family:-apple-system, blinkmacsystemfont,">Your Friends,</div>
<div style="font-family:-apple-system, blinkmacsystemfont,">The Support Team</div>
</div>
</div></div>
<div id="yiv2429910138yqtfd07433" class="yiv2429910138yqt9673439673">
<div><br></div>
<br>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4817651