Subject: New Reply Received -
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Mon, 19 Sep 2022 09:43:26 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.    Ticket comment <div>Thank you for the information! I’m glad the payment got through and that everything is ok
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<div>Have a nice day</div>
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<div>Best regards Sofie<br>
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<blockquote>19. sep. 2022 kl. 09:32 skrev Homecentre &lt;[email-masked]&gt;:<br>
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<div dir="ltr">Hi Sofie,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number: (8186135506) was not placed successfully. Whenever this happens our system tries to capture the payment again
 automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: (8186135531).<br>
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The payment has been captured successfully from the card end with : **8769 for the order as well and we can see that you've collected your order ron : 9/15/22 7:17 PM</div>
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<div>We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!</div>
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<div>Thank you for shopping with us and have a great day! Stay Safe!</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4891438