Subject: Ticket Assigned - Conversation with roshni dey chatterjee
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 19 Sep 2022 04:35:59 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with roshni dey chatterjee roshni dey chatterjee                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  roshni dey chatterjee Bot:  Hi roshni dey chatterjee, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 18-00-871 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +96560067502            08:28 AM, 19th Sep                   Sohaib                   Hi Roshni,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           08:29 AM, 19th Sep                     roshni dey chatterjee                    Hello Sohaib           08:30 AM, 19th Sep                   Sohaib                   Could you please confirm if you've contacted us regarding order number :8186137920           08:30 AM, 19th Sep                     roshni dey chatterjee                    I return my parcel day bfr yesterday but didn't receive my credits           08:31 AM, 19th Sep                     roshni dey chatterjee                    Yes           08:31 AM, 19th Sep                   Sohaib                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.  Once the refund is processed the amount you paid cash on delivery to your my credit wallet immediately           08:31 AM, 19th Sep                     roshni dey chatterjee                    So approx how many days will it take           08:32 AM, 19th Sep                     roshni dey chatterjee                    Or can I visit the nearest center           08:32 AM, 19th Sep                   Sohaib                   Kindly expected that within 48 hours maximum and it will be credited to your account as well           08:33 AM, 19th Sep                   Sohaib                   Is there anything else I can help you with?           08:34 AM, 19th Sep                     roshni dey chatterjee                    Ok thanks           08:34 AM, 19th Sep                     roshni dey chatterjee                    That would be all           08:34 AM, 19th Sep                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:35 AM, 19th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4891503