Subject: Ticket Assigned - Conversation with Jithin Jacob
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 18 Sep 2022 09:35:45 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jithin Jacob Jithin Jacob                    Hi           01:22 PM, 18th Sep                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            01:23 PM, 18th Sep                    Centrepoint KW whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            01:23 PM, 18th Sep                     Jithin Jacob                    1           01:23 PM, 18th Sep                    Centrepoint KW whatsapp bot                    Hello Jithin Jacob , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            01:23 PM, 18th Sep                     Jithin Jacob                    1           01:23 PM, 18th Sep                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           01:23 PM, 18th Sep                     Jithin Jacob                    8186488880           01:23 PM, 18th Sep                    Centrepoint KW whatsapp bot                    Thanks, your order is Delivered    If you haven't received your order yet or have only received a part of it, please reply 2 for assistance.   You can also easily track your order from My Account > Order History.            01:23 PM, 18th Sep                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:23 PM, 18th Sep                     Jithin Jacob                    2           01:24 PM, 18th Sep                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:24 PM, 18th Sep                     Jithin Jacob                    1           01:24 PM, 18th Sep                    Centrepoint KW whatsapp bot                   Please enter your email address           01:24 PM, 18th Sep                     Jithin Jacob                    [email-masked]           01:24 PM, 18th Sep                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           01:24 PM, 18th Sep                     Jithin Jacob                    ok           01:24 PM, 18th Sep                   Sohaib                   Hi Jithin ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           01:25 PM, 18th Sep                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:26 PM, 18th Sep                     Jithin Jacob                    Hi Shohaib           01:26 PM, 18th Sep                   Sohaib                   Would you please let me know how we can help you with your order: 8186488880           01:28 PM, 18th Sep                     Jithin Jacob                    This order is a gift card purchased by my brother for me           01:29 PM, 18th Sep                     Jithin Jacob                    How i receive this card?           01:29 PM, 18th Sep                   Sohaib                   Could you please confirm the email :  [email-masked]           01:30 PM, 18th Sep                     Jithin Jacob                    yes           01:31 PM, 18th Sep                   Sohaib                   Gift card is re-sent to the email : [email-masked]  successfully Please check your email           01:32 PM, 18th Sep                   Sohaib                   Is there anything else I can help you with?           01:34 PM, 18th Sep                     Jithin Jacob                    Nothing           01:35 PM, 18th Sep                     Jithin Jacob                    Thank You           01:35 PM, 18th Sep                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:35 PM, 18th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4888300