Subject: Ticket Assigned - Conversation with OAE
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 18 Sep 2022 08:42:01 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with OAE Bot                   We’re closing this chat as we haven’t received a response from you. Don’t worry, you can restart this chat if you need any more help ?  نحن بصدد إغلاق هذه الدردشة لأننا لم نتلق ردًا منك. لا تقلق ، يمكنك إعادة هذه الدردشة إذا احتجت إلى المزيد من المساعدة ?           09:23 PM, 26th Aug                     OAE                    Hello           12:19 PM, 18th Sep                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            12:19 PM, 18th Sep                   Centrepoint UAE whatsapp bot                    Hello OAE , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            12:19 PM, 18th Sep                     OAE                    5           12:20 PM, 18th Sep                     OAE                    Shopping problem           12:21 PM, 18th Sep                   Sohaib                   Hi Dear Customer ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           12:21 PM, 18th Sep                     OAE                    Buy 1 get 1 option is not working           12:21 PM, 18th Sep                     OAE                    Buy 1 get 1 option is not working           12:22 PM, 18th Sep                     OAE                    In toys           12:22 PM, 18th Sep                     OAE                             12:23 PM, 18th Sep                   Sohaib                   Could you please share the item link so we can check that for you           12:23 PM, 18th Sep                     OAE                    https://www.centrepointstores.com/ae/en/p/160538806           12:24 PM, 18th Sep                   Sohaib                   Thank you for sharing the details. Please allow me a moment to check this for you.           12:24 PM, 18th Sep                     OAE                    https://www.centrepointstores.com/ae/en/p/160823356           12:25 PM, 18th Sep                   Sohaib                   Juniors Remote Control Land Buster Toy Car           12:25 PM, 18th Sep                   Sohaib                   Juniors 1:12 Rock Crawler King Remote Controlled Toy Car           12:25 PM, 18th Sep                     OAE                    Both should be included in buy 1 get 1 offer           12:27 PM, 18th Sep                   Sohaib                   As per the information registered in the meantime for the products not including in the offer of Buy one get one           12:27 PM, 18th Sep                   Sohaib                   Is there anything else I can help you with?           12:29 PM, 18th Sep                     OAE                    You mean toys not included in this           12:29 PM, 18th Sep                     OAE                    Offer           12:29 PM, 18th Sep                   Sohaib                   If the item including the offer it will be showing in the item pic Buy 1 get 1 in the item page           12:30 PM, 18th Sep                     OAE                    Both items shared have this in the picture?!           12:31 PM, 18th Sep                     OAE                             12:32 PM, 18th Sep                     OAE                    Check           12:32 PM, 18th Sep                   Sohaib                   Kindly note that in the meantime the item not coming under the offer please note our prices for some items may vary a bit throughout the day because we offer variety of promotions and offers on our website which may inflict the prices of these items.   We can never guarantee a sudden hike or downfall of an item's price. However, we always try to provide our products with maximum discount to our customers.            12:32 PM, 18th Sep                     OAE                             12:33 PM, 18th Sep                     OAE                    No you have a problem with your system as the provided information are contradictory           12:34 PM, 18th Sep                   Sohaib                   Kindly visit the link given below : https://www.centrepointstores.com/ae/en/Baby-and-Moms/Toys/Remote-Controlled-Cars/BABYSHOP-Juniors-Remote-Control-Land-Buster-Toy-Car/p/160538806           12:36 PM, 18th Sep                     OAE                    I don't think that it's intentional to provide such misleading information Right?!           12:36 PM, 18th Sep                   Sohaib                            12:37 PM, 18th Sep                     OAE                              12:38 PM, 18th Sep                   Sohaib                   We can understand your frustration with the unexpected experience of shopping with us. we don't aspire for that please note that we are get update the website automatically and We can never guarantee a sudden hike or downfall of an item's price. However, we always try to provide our products with maximum discount to our customers.           12:40 PM, 18th Sep                   Sohaib                   Is there anything else I can help you with?           12:40 PM, 18th Sep                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:41 PM, 18th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4888093