Subject: Ticket Assigned - Conversation with DND ⚡
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 18 Sep 2022 08:00:57 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with DND ⚡ DND ⚡                    Hi           11:49 AM, 18th Sep                   MAX KW Whatsapp BOT                    Hello, welcome to Max!?   مرحبًا بك في ماكس            11:49 AM, 18th Sep                   MAX KW Whatsapp BOT                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            11:49 AM, 18th Sep                     DND ⚡                    1           11:49 AM, 18th Sep                   MAX KW Whatsapp BOT                    Hello DND ⚡ , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            11:49 AM, 18th Sep                     DND ⚡                    1           11:49 AM, 18th Sep                   MAX KW Whatsapp BOT                   Please enter your order number to continue.           11:49 AM, 18th Sep                     DND ⚡                    8186703730           11:49 AM, 18th Sep                   MAX KW Whatsapp BOT                    Congrats! Your order is successfully placed.?    Your estimated collection date is 19/09/2022    If you wish to cancel your order, please follow below link.  https://maxfashion.app.link/8VTp8WrXptb             11:49 AM, 18th Sep                   MAX KW Whatsapp BOT                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:49 AM, 18th Sep                     DND ⚡                    2           11:49 AM, 18th Sep                   MAX KW Whatsapp BOT                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:49 AM, 18th Sep                     DND ⚡                    1           11:50 AM, 18th Sep                   MAX KW Whatsapp BOT                   Please enter your email address           11:50 AM, 18th Sep                     DND ⚡                    [email-masked]           11:50 AM, 18th Sep                   MAX KW Whatsapp BOT                   Please wait, our agent will be with you shortly. Thanks           11:50 AM, 18th Sep                   Sohaib                   Hi Mohamed ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:51 AM, 18th Sep                     DND ⚡                    I'm asking about my order 8186703730           11:53 AM, 18th Sep                     DND ⚡                    When can I get it from your store ?           11:53 AM, 18th Sep                   Sohaib                   We can see that the expected delivery date on : 19-09-2022  You’ll receive an SMS and an email when your order is ready for collection.           11:54 AM, 18th Sep                     DND ⚡                    Thank ...           11:55 AM, 18th Sep                     DND ⚡                    Can I change it if there any damages on it from store directly or should I make refund from the app itself?           11:55 AM, 18th Sep                   Sohaib                   If the item was damaged the return should be done from online and refund will be process to the same           11:58 AM, 18th Sep                   Sohaib                   Is there anything else I can help you with?           11:58 AM, 18th Sep                     DND ⚡                    Thanks           11:59 AM, 18th Sep                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:00 PM, 18th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4887944