Subject: Ticket Assigned - Conversation with Arwa AlKharoossi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 18 Sep 2022 07:15:55 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Arwa AlKharoossi Arwa AlKharoossi                    Hi           11:05 AM, 18th Sep                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            11:05 AM, 18th Sep                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            11:05 AM, 18th Sep                     Arwa AlKharoossi                    I have an online order           11:05 AM, 18th Sep                   MAX UAE whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           11:05 AM, 18th Sep                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            11:05 AM, 18th Sep                     Arwa AlKharoossi                    1           11:05 AM, 18th Sep                   MAX UAE whatsapp bot                    Hello Arwa AlKharoossi , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            11:05 AM, 18th Sep                     Arwa AlKharoossi                    1           11:05 AM, 18th Sep                   MAX UAE whatsapp bot                   Please enter your order number to continue.           11:05 AM, 18th Sep                     Arwa AlKharoossi                    1000017391816           11:05 AM, 18th Sep                   MAX UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           11:05 AM, 18th Sep                   MAX UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            11:05 AM, 18th Sep                     Arwa AlKharoossi                    1           11:05 AM, 18th Sep                   MAX UAE whatsapp bot                   Please enter your order number to continue.           11:05 AM, 18th Sep                     Arwa AlKharoossi                    9586127780           11:06 AM, 18th Sep                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=1000017391816    You can also easily track your order from My Account > Order History.             11:06 AM, 18th Sep                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:06 AM, 18th Sep                     Arwa AlKharoossi                    2           11:06 AM, 18th Sep                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:06 AM, 18th Sep                     Arwa AlKharoossi                    1           11:06 AM, 18th Sep                   MAX UAE whatsapp bot                   Please enter your email address           11:06 AM, 18th Sep                     Arwa AlKharoossi                    [email-masked]           11:07 AM, 18th Sep                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           11:07 AM, 18th Sep                   Sohaib                   Hi Arwa,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:08 AM, 18th Sep                   Sohaib                   We can see that your order takes more than usual to be delivered to you           11:10 AM, 18th Sep                   Sohaib                   Could you please confirm that if the following contact number is correct : +971501771919           11:10 AM, 18th Sep                   Sohaib                   Hi Arwa, I'm not getting a response from you. Are we still connected?           11:13 AM, 18th Sep                   Sohaib                   Hi Arwa, I have not received a response from you still, please confirm if we are still connected?           11:14 AM, 18th Sep                   Sohaib                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:15 AM, 18th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4887786