Subject: Ticket Assigned - need esc
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 17 Sep 2022 07:53:14 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need esc san                    hi good morning           11:45 AM, 17th Sep                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            11:45 AM, 17th Sep                   MAX UAE whatsapp bot                    Hello San , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            11:45 AM, 17th Sep                     san                    2           11:45 AM, 17th Sep                   MAX UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            11:45 AM, 17th Sep                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:45 AM, 17th Sep                     san                    2           11:46 AM, 17th Sep                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:46 AM, 17th Sep                     san                    1           11:46 AM, 17th Sep                   MAX UAE whatsapp bot                   Please enter your email address           11:46 AM, 17th Sep                     san                    sannasalah89@ gmail.com           11:46 AM, 17th Sep                   MAX UAE whatsapp bot                   Please enter your email address           11:46 AM, 17th Sep                     san                    [email-masked]           11:47 AM, 17th Sep                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           11:47 AM, 17th Sep                   Sohaib                   Hi San ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:47 AM, 17th Sep                     san                    Hi           11:47 AM, 17th Sep                     san                    i have returned order           11:47 AM, 17th Sep                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:49 AM, 17th Sep                     san                    but no one come pick it yet           11:49 AM, 17th Sep                     san                    9583880989  9583881407           11:49 AM, 17th Sep                     san                    orders number☝️           11:49 AM, 17th Sep                     san                    i request the return since 8th of september           11:49 AM, 17th Sep                   Sohaib                   Could you please confirm that if the following contact number is correct : +971558205431           11:50 AM, 17th Sep                     san                    0582054312           11:50 AM, 17th Sep                     san                    this is the number           11:51 AM, 17th Sep                     san                    one number missed           11:51 AM, 17th Sep                   Sohaib                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             11:52 AM, 17th Sep                     san                    ok thank you           11:52 AM, 17th Sep                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:52 AM, 17th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4883834