Subject: Note Added - [#4876899] Conversation with eric
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 16 Sep 2022 08:55:55 +0000

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4876899    Subject:  Conversation with eric   Requester: Eric.godec    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">HI <a id="OWAAMB512D3D096FE42F0B158A52D711869CB" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Babyshop Home Delivery</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Rajesh - Please share the ticket which you have raised.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">It has been almost 10 days since the order has been placed. Can we speak to IT &amp; get this issue resolved on priority??</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards,<br>
Ankur</span></div>
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<div>From:<span lang="EN-US"> Babyshop Home Delivery &lt;[email-masked]&gt;
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<b>Sent:</b> Friday, 16 September 2022 12:47 PM<br>
<b>To:</b> Ankkur Gupta &lt;[email-masked]&gt;; Babyshop &lt;[email-masked]&gt;; Ravi Sankar Podiyattillam &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4876899] - Conversation with eric</span>
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<div class="MsoNormal"><span lang="EN-US">Hi <a id="OWAAM70BD5752CF17415BB9FB91387AB1B14A" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ankkur Gupta</span></a></span></div>
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<div class="MsoNormal"><span lang="EN-US">Actually there is bed and mattress booked by customer unfortunately bed is not flown in gdms so still bed is pending for deliver. We have raised the issue to IT team.</span></div>
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<b><span lang="EN-US" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0D0D0D'>Rajesh Lama</span></b><span lang="EN-US" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'></span>
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<b><span lang="EN-US" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Babyshop
</span></b><b><span lang="EN-US" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FFC000'>|</span></b><b><span lang="EN-US" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>COD Operations – Non Home
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<span lang="EN-US" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>P.O. Box 17155</span><span lang="EN-US" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#7F7F7F'>
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</span><span lang="EN-US" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Dubai, United Arab Emirates
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<span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Direct : +9714 809 4839
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</span><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Mobile : +971559676310
</span><b><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>|</span></b><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>+971543097510</span><b><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>
</span></b><b><span lang="EN-US" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FFC000'>|</span></b><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>+971544764797</span><b><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FFC000'>
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<span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0D0D0D'>E-mail:
</span><u><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0070C0'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0070C0">[email-masked]</span></a></span></u><b><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#F79646'>|</span></b><span lang="FR" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0099FF'><a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, September 16, 2022 11:11 AM<br>
<b>To:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Babyshop Home Delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4876899] - Conversation with eric</span>
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<div class="MsoNormal"><span lang="EN-US">Hi <a id="OWAAM12E76741B7BF490684E51B72A41DBEF0" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Babyshop Home Delivery</span></a></span></div>
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<div class="MsoNormal"><span lang="EN-US">Dear Rajesh/Anand,</span></div>
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<div class="MsoNormal"><span lang="EN-US">Please update on below issue. </span></div>
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<div class="MsoNormal"><span lang="EN-US">Regards,<br>
Ankur</span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, 15 September 2022 12:28 PM<br>
<b>To:</b> Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nashid Abdulnazar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4876899] - Conversation with eric</span>
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<b><i><span lang="EN-US" style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System">Hi Team, <br>
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Problem Statement:  Missing item BABYSHOP TEAM<br>
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Order Date : Sep 5, 2022<br>
Order ID: 9585082770<br>
Tracking ID: 19387199585082770-1<br>
Delivery Date: 9/7/22 <br>
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Issue Description: The order has been placed along with two WWD Items </span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System">154563093 - - Kit For Kids Ventiflow Spring Mattress - 133x70x12 cms</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System">155363875 - - Juniors Magaret White Wooden Crib with Three Adjustable Heights (Up to 3 years)<br>
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The item 155363875 was missing and as per the consignment not shipped <br>
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Regards,</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System">Sohaib</span></div>
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