Subject: Note Added - [#4853302] Re: We’ve received your return request.
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 16 Sep 2022 07:06:59 +0000

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4853302    Subject:  Re: We’ve received your return request.   Requester: Sheremie.gonzales    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAM5F13AEB486B74B6C85F9DE5C05A923F9" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Christopher Kumar</span></a>
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<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ravi Sankar  Podiyattillam</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Please replace this item on priority. Customer received as damage.
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Images attached for ref.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards,<br>
Ankur</span></div>
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<div>From:<span lang="EN-US"> Babyshop &lt;[email-masked]&gt;
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<b>Sent:</b> Thursday, 15 September 2022 1:51 PM<br>
<b>To:</b> Ankkur Gupta &lt;[email-masked]&gt;; Bsu Wml &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Mayank Lodha &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4853302] - Re: We’ve received your return request.</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi @Ankkur Gupta</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Sorry for the mistake happened Kindly find the correct  Item ID: 163568674 - Juniors - Juniors Scooty Baby Buggy<br>
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Problem Statement: DAMAGED ITEM<br>
Order Date : Sep 7, 2022<br>
Order ID: 9585403087</span></div>
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Issue Description: Customer emailed us informing that he/she received the item on 9/9/22 12:45 PM but the item which they received is damaged, please find the attached images  for the damage item below.<br>
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Best Regards,</span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4853302:1125156</span><span style="font-size:10.5pt;font-family:-Apple-System">
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Attachments :
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