Subject: Ticket Assigned - Conversation with irfan kondappuram
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 16 Sep 2022 03:14:26 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with irfan kondappuram irfan kondappuram                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  irfan kondappuram Bot:  Hi irfan kondappuram, what do you need help with? Customer:  ? Refund Information Bot:    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0507304468            07:04 AM, 16th Sep                   Sohaib                   Hi Irfan ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           07:05 AM, 16th Sep                   Sohaib                   Could you please confirm if this regarding your order number :9586430621           07:07 AM, 16th Sep                   Sohaib                   Hi Irfan, I'm not getting a response from you. Are we still connected?           07:10 AM, 16th Sep                   Sohaib                   Hi Irfan, I have not received a response from you still, please confirm if we are still connected?           07:12 AM, 16th Sep                   Sohaib                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           07:13 AM, 16th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4880627