Subject: Ticket Assigned - Conversation with sowmaya here
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 16 Sep 2022 03:00:49 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sowmaya here sowmaya here                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  sowmaya here Bot:  Hi sowmaya here, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-775274 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0557504147            06:53 AM, 16th Sep                     sowmaya here                    Ok may i know status of my return           06:54 AM, 16th Sep                   Sohaib                   Hi Sowmaya ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           06:55 AM, 16th Sep                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           06:56 AM, 16th Sep                   Sohaib                   We can see the return request has been created successfully You must have received an email notification from us containing a link. We request you to please click on that link and fill your address and contact details.           06:57 AM, 16th Sep                   Sohaib                   Is there anything else I can help you with?           06:58 AM, 16th Sep                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:00 AM, 16th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4880621