Subject: Ticket Assigned - Re: We’ve received your return request.
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 15 Sep 2022 08:54:27 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. Hello. I received my orders yesterday(Sept. 9,2022) in my office address. My order number is 9585403087(Juniors Scooty baby buggy stroller)Today,I opened it and i noticed that the seatbelt is broken. Please see the attached images. 
Looking forward to hear it from you. Thank you
Sheremie

Sent from Yahoo Mail for iPhone

On Saturday, September 10, 2022, 10:35 AM, Babyshop <[email-masked]> wrote:

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We’ve received your return request.

Hi Sheremie Gonzales, thank you for getting in touch with us. Here’s how your return 1003102458 for order 9585403087 will work.Our delivery partner will pick up your return in around 2-5 business days.
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|  Order Details   |
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Item
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Description
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Total Price
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|  BABYSHOP  |
|  Juniors Scooty Baby Buggy  |
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| Quantity: 1 |

  |  AED 186.11  |

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|  Total | AED 186.11  |

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1. Box up your return
 
 Please include the invoice, price tags and any warranty information. 
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2. Hand over your return
 
Our delivery partner will pick it up from your doorstep. 
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3. Receive your refund
 
 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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Here's how your refund works:
    
   - If you’ve paid by cash on delivery, the refund will be credited to your Shukran Pay wallet.
   - Refunds to your credit card or debit card may take 4-15 business days to process.
   - Refunds for any Shukrans, gift cards or return vouchers you’ve spent will also be credited to your Shukran Pay wallet.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4853302