Subject: Ticket Assigned - Conversation with Samia Abdrabou
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 15 Sep 2022 07:35:25 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Samia Abdrabou Samia Abdrabou                    Hello           11:25 AM, 15th Sep                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            11:25 AM, 15th Sep                   Babyshop UAE WhatsApp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            11:25 AM, 15th Sep                     Samia Abdrabou                    1           11:25 AM, 15th Sep                   Babyshop UAE WhatsApp bot                    Hello Samia Abdrabou , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            11:25 AM, 15th Sep                     Samia Abdrabou                    4           11:25 AM, 15th Sep                   Babyshop UAE WhatsApp bot                    Looking for a Babyshop store near you? Just tap on the link below? and choose your city.   www.babyshopstores.com/ae/en/storelocator   Happy shopping!?️             11:25 AM, 15th Sep                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:25 AM, 15th Sep                     Samia Abdrabou                    2           11:25 AM, 15th Sep                   Babyshop UAE WhatsApp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:25 AM, 15th Sep                     Samia Abdrabou                    1           11:25 AM, 15th Sep                   Babyshop UAE WhatsApp bot                   Please enter your email address           11:25 AM, 15th Sep                     Samia Abdrabou                    [email-masked]           11:25 AM, 15th Sep                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           11:25 AM, 15th Sep                   Sohaib                   Hi Samia ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:26 AM, 15th Sep                     Samia Abdrabou                    Ho sohaib           11:26 AM, 15th Sep                     Samia Abdrabou                    I have a problem when purchasing the car seat           11:26 AM, 15th Sep                     Samia Abdrabou                             11:26 AM, 15th Sep                     Samia Abdrabou                    This is the price showing           11:26 AM, 15th Sep                     Samia Abdrabou                    But when i put to basket           11:27 AM, 15th Sep                     Samia Abdrabou                    It shows the original price           11:27 AM, 15th Sep                     Samia Abdrabou                    WhT i can do in this case           11:27 AM, 15th Sep                   Sohaib                   Thank you for sharing the details. Please allow me a moment to check this for you.           11:27 AM, 15th Sep                     Samia Abdrabou                    Ok           11:27 AM, 15th Sep                   Sohaib                   We would like to inform that our prices for some items may vary a bit throughout the day because we offer variety of promotions and offers on our website which may inflict the prices of these items. As we can see that the actual price now is AED 1449  We can never guarantee a sudden hike or downfall of an item's price. However, we always try to provide our products with maximum discount to our customers.           11:29 AM, 15th Sep                     Samia Abdrabou                    I don’t understand           11:30 AM, 15th Sep                     Samia Abdrabou                    How come it shows there is discount on this item           11:30 AM, 15th Sep                     Samia Abdrabou                    This is unprofessional           11:30 AM, 15th Sep                     Samia Abdrabou                    There must be something wrong my dear           11:31 AM, 15th Sep                   Sohaib                   Kindly note we offer discount for an specific quantity when this quantity has been sold out the original price will be reflecting back on the product page We appreciate your understanding and cooperation with us           11:33 AM, 15th Sep                   Sohaib                   We sincerely apologize for any inconvenience caused,           11:33 AM, 15th Sep                   Sohaib                   Is there anything else I can help you with?           11:34 AM, 15th Sep                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:35 AM, 15th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4877185