Subject: Ticket Assigned - Conversation with rashmi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 15 Sep 2022 06:30:51 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rashmi rashmi                    Bot:  Hi again! Bot:  Please enter your name Customer:  9567576206 Bot:  Please enter your name Customer:  rashmi Bot:  Hi Rashmi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartae Bot:  Please enter your order number to continue Customer:  9567576206 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0566876288            10:14 AM, 15th Sep                   Sohaib                   Hi Rashmi ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           10:17 AM, 15th Sep                     rashmi                    I didn’t get my shukran points on my order           10:17 AM, 15th Sep                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:18 AM, 15th Sep                   Sohaib                   kindly provide us with more details about your inquiry so we can further assist you.Could you Please share your order number so we can be able to assist you optimally. We appreciate your cooperation,,            10:22 AM, 15th Sep                     rashmi                    9567576206           10:23 AM, 15th Sep                   Sohaib                   We are giving you 5 days from the order date to link your account. Once you link your account within the 5 days of purchase, your points will be automatically credited into your Shukran account. You can only earn the points on your last purchase.   To link your Shukran card, please follow the below steps:  1- Log in your account.  2- Go to My account > Shukran > Link your account here.  3- Follow the provided steps on the webpage   After you have linked your UAE Shukran account and you have 200 points or more, you will be eligible to spend your points.           10:25 AM, 15th Sep                   Mais                   Is there any other query I can help you with?           10:30 AM, 15th Sep                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:30 AM, 15th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4876906