Subject: Ticket Assigned - Conversation with eric
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 15 Sep 2022 06:30:16 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with eric eric                    Bot:    Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  ✍️ Please enter your name Customer:  eric Bot:  Hi eric, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9585082770 Bot:   Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP090622001673     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0502959176            10:19 AM, 15th Sep                   Sohaib                   Hi Eric,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           10:20 AM, 15th Sep                   Sohaib                   We can see that your item : 155363875 - - Juniors Magaret White Wooden Crib with Three Adjustable Heights (Up to 3 years) Still not been delivered fro your order: 9585082770           10:24 AM, 15th Sep                   Sohaib                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             10:25 AM, 15th Sep                   Sohaib                   Is there anything else I can help you with?           10:28 AM, 15th Sep                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:29 AM, 15th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4876899