Subject: Ticket Assigned - need esc
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 15 Sep 2022 06:26:33 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need esc manoj bhatia                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  manoj bhatia Bot:  Hi manoj bhatia, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9586029992 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0557721206            10:16 AM, 15th Sep                   Sohaib                   Hi Manoj,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           10:17 AM, 15th Sep                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:20 AM, 15th Sep                   Sohaib                   We are truly sorry for the as we can see that your order takes more tan usual be ready for collection           10:21 AM, 15th Sep                   Sohaib                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.           10:22 AM, 15th Sep                   Sohaib                   Is there anything else I can help you with?           10:24 AM, 15th Sep                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:25 AM, 15th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4876876