Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 15 Sep 2022 06:02:43 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0503838650            09:50 AM, 15th Sep                     hi                    Ok           09:50 AM, 15th Sep                   Sohaib                   Hi  ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           09:50 AM, 15th Sep                     hi                    If I returned some items and I payed with card the refund will be in shukran pay or in my bank card           09:52 AM, 15th Sep                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:53 AM, 15th Sep                     hi                    ???           09:55 AM, 15th Sep                   Sohaib                   Please confirm if you are contacting regarding the following order number: 9585052967           09:56 AM, 15th Sep                   Sohaib                   We would like to inform you that we have processed the refund of amount (AED119.40 ) on (10/09/22) and the amount you paid online will be refunded back to your original payment method within 7-14 working days.           09:59 AM, 15th Sep                   Sohaib                   Is there anything else I can help you with?           09:59 AM, 15th Sep                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:02 AM, 15th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4876814