Subject: Note Added - [#4756449] Refund Follow Up
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 13 Sep 2022 04:29:11 +0000

Hi ,    Rahul Nerkar (TCS) added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4756449    Subject:  Refund Follow Up   Requester: محمد حشمت    Note Content:   <div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)" class="elementToProof">
Dear Shababe Sir/Geetanjali,</div>
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<br>
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<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)" class="elementToProof">
<span style='color:rgb(32, 31, 30);font-family:-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px;background-color:rgb(255, 255, 255);display:inline !important'>The customer denied collecting the amount
 as cash value via store he willing to receive via bank account.</span><br>
</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)" class="elementToProof">
<span style='color:rgb(32, 31, 30);font-family:-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px;background-color:rgb(255, 255, 255);display:inline !important'><br>
</span>
</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)" class="elementToProof">
<span style='color:rgb(32, 31, 30);font-family:-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px;background-color:rgb(255, 255, 255);display:inline !important'>It is possible that the amount will be transferred
 to the customer account. Bank details attached in trailing email. </span>
</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)" class="elementToProof">
<span style='color:rgb(32, 31, 30);font-family:-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px;background-color:rgb(255, 255, 255);display:inline !important'><br>
</span>
</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)" class="elementToProof">
<span style='color:rgb(32, 31, 30);font-family:-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px;background-color:rgb(255, 255, 255);display:inline !important'>Regards,
<div>Rahul Nerkar.</div>
</span>
</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, September 13, 2022 7:57 AM<br>
<b>To:</b> Rahul Nerkar (TCS) &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4756449] - Refund Follow Up
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<div dir="ltr">Hi Team</div>
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<div dir="ltr">The customer denied to collect the amount as cash value via store he willing to receive via bank account Kindly update us if this process can be done </div>
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Problem Statement: Refund Follow Up<br>
<br>
Order Date : Aug 2, 2022<br>
Order ID: 8180719227<br>
 <br>
Issue Description: The bank details has been updated as per the technical team and refund showing processed Kindly check and do the needful if so share the RRN if the refund done <br>
  <br>
<a href="https://landmark.atlassian.net/browse/REL-158946?focusedCommentId=2737019" rel="noreferrer">https://landmark.atlassian.net/browse/REL-158946?focusedCommentId=2737019</a>
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<div dir="ltr">Attached provided <br>
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Best Regards,</div>
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