Subject: Note Added - [#4756449] Refund Follow Up
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 12 Sep 2022 08:03:38 +0000

Hi ,    Ajith Pillai added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4756449    Subject:  Refund Follow Up   Requester: محمد حشمت    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Rahul</div>
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<div class="MsoNormal">Approved.</div>
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<div class="MsoNormal">Ajith</div>
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<div>From: Rahul Nerkar (TCS) &lt;[email-masked]&gt;
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<b>Sent:</b> Monday, September 12, 2022 7:26 AM<br>
<b>To:</b> Shajan Joy &lt;[email-masked]&gt;; Ajith Pillai &lt;[email-masked]&gt;; Nagamuni Reddy N &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Max &lt;[email-masked]&gt;; Reddy Prasad &lt;[email-masked]&gt;; Mohammad Shababe Quamar &lt;[email-masked]&gt;; Faraz Lohani &lt;[email-masked]&gt;;
 Akshay Berry &lt;[email-masked]&gt;; Malik Ismail &lt;[email-masked]&gt;; Reshmaa KJ &lt;[email-masked]&gt;; Tharindu Rajapaksha &lt;[email-masked]&gt;; Geetanjali Gadpelly &lt;[email-masked]&gt;;
 Rohit Kamath (TCS) &lt;[email-masked]&gt;; Sonal Gyanchandani (TCS) &lt;[email-masked]&gt;; Priyanka Gadiya (TCS) &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4756449] - Refund Follow Up</div>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">Dear Shajan Sir/Ajith Sir,</span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">Order no. <span class="csorderlabelvalue">8180719227 refund amount KWD-16.76/-.</span></span></div>
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<span class="csorderlabelvalue"><span style="font-size:12.0pt;color:black">Above mentioned order is COD order. Please<span style="background:white"> approve a cash refund.</span></span></span><span style="font-size:12.0pt;color:black"></span>
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<span style="font-size:12.0pt;color:black"><img width="1366" height="768" style="width:14.2291in;height:8.0in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM4MDk5NDc5MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.FHRHIOXtPU5fvktxYaqtDOV4rr3VtG4GWJbsyjUPLn8" data-id="2043380994792"></span><span style="font-size:12.0pt;color:black"></span>
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<span style="font-size:12.0pt;color:black"><img width="1366" height="768" style="width:14.2291in;height:8.0in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM4MDk5NDc5NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.sMvNApRghF_8xHRt3QsxLlIDxAcKnZ7uNEiOCMy_2TI" data-id="2043380994797"></span><span style="font-size:12.0pt;color:black"></span>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">Rahul Nerkar.</span></div>
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<b><span style="color:black">From:</span></b><span style="color:black"> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Sunday, September 11, 2022 8:47 AM<br>
<b>To:</b> Rahul Nerkar (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4756449] - Refund Follow Up</span> </div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt">Hi Team</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt">Problem Statement: Refund Follow Up</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt">Order Date : Aug 2, 2022</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt">Order ID: 8180719227</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt">Issue Description: The bank details has been updated as per the technical team and refund showing processed Kindly check and do the needful if so share the RRN if the refund done </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt"><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmark.atlassian.net%2Fbrowse%2FREL-158946%3FfocusedCommentId%3D2737019&amp;data=05%7C01%7Cajith.pillai%40landmarkgroup.com%7C78fac615a1cc4388628608da9476d9c3%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637985535433460775%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=VKYAXTUjmpUectp4zdnMBejuiLUAmpjLjmaUJk76XLE%3D&amp;reserved=0" rel="noreferrer">https://landmark.atlassian.net/browse/REL-158946?focusedCommentId=2737019</a></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt">CS Team Mohamed Almustafa</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4756449:1125156</span><span style="font-size:10.5pt">
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