Subject: New Reply Received - Wrong item received
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 10 Sep 2022 10:30:33 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Wrong item received  Ticket comment <div dir="auto">Yes </div>
<div dir="auto"><br></div>
<div dir="auto">The correct address is flat no-201, lulu centre building al karama,near lulu Dubai.</div>
<div dir="auto">Contact no-509617122</div>
<div dir="auto"><br></div>
<div dir="auto">Thanks &amp; Regards</div>
<div dir="auto">Tanya Seth</div>
<div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 10 Sep 2022 at 2:20 PM, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4784848</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 4784848<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
</div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Sohaib Ahmed : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div><span dir="ltr">Hi Tanya,<br></span></div>
<div><br style="box-sizing:border-box"></div>
<div><span dir="ltr"><span dir="ltr">Thank you for your patience</span></span></div>
<div>
<br><span dir="ltr">We are really sorry if it took longer than usual to respond to you,However </span><span dir="ltr">Please confirm us if this is your correct phone number (+971509617122) and kindly provide us with your full address so that the shipping team can be updated and the problem can be resolved as soon as possible.</span>
</div>
<div><span dir="ltr"><br></span></div>
<div>
<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
<div><br style="box-sizing:border-box;color:rgb(24,50,71);font-size:14px;background-color:rgb(245,247,249)"></div>
</div>
<div><span>Your Friends,</span></div>
<div><span>The Support Team.</span></div>
</div></div>
<div></div>
<div><br></div>
<br>

</div>
</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4784848