Subject: Ticket Assigned - Conversation with aleksandra
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 09 Sep 2022 06:18:04 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with aleksandra aleksandra                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  aleksandra Bot:  Hi Aleksandra ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4685476343 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97431390008            10:05 AM, 09th Sep                   Sohaib                   Hi Aleksandra,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           10:07 AM, 09th Sep                     aleksandra                    Hi Sohaib           10:07 AM, 09th Sep                     aleksandra                    I would love to know is there a possibility I can find out what time today my order will arrive           10:08 AM, 09th Sep                     aleksandra                    We have a birthday and it’s a gift so would like to know if it will be on time           10:08 AM, 09th Sep                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:08 AM, 09th Sep                     aleksandra                    Thank you           10:09 AM, 09th Sep                   Sohaib                   We can see that your order has been scheduled for delivery within today they will contact you on : +97431390008 sufficient time before staring in the delivery process However Please be assured to received a call from our delivery agent as we have now informed our courier team to contact you prior to the delivery of your items.           10:11 AM, 09th Sep                     aleksandra                    Okay thank you very much! I hope it will be in time           10:12 AM, 09th Sep                   Sohaib                   You can track your order via the website: https://rb.gy/2y9ril by tracking NO: FC0908220006224           10:12 AM, 09th Sep                   Sohaib                   Is there anything else I can help you with?           10:12 AM, 09th Sep                     aleksandra                    But they work today before 3pm ?           10:12 AM, 09th Sep                     aleksandra                    I will not wait for the evening ?           10:12 AM, 09th Sep                     aleksandra                    Cause I realized late it’s Friday ?           10:12 AM, 09th Sep                   Sohaib                   Please be assured we will do our best to arrange that very soon on a priority basis, We would request you kindly allow us some time so we can fix that optimally            10:14 AM, 09th Sep                   Sohaib                   Is there anything else I can help you with?           10:15 AM, 09th Sep                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:17 AM, 09th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4850040