Subject: Ticket Assigned - Conversation with hi hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 08 Sep 2022 07:32:45 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hello hi hello                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi hello Bot:  Hi Hi Hello ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00971586404075            11:17 AM, 08th Sep                   Sohaib                   Hi  ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:18 AM, 08th Sep                     hi hello                    Hi ! I order some cloths and paid by card ,but some items not came and I did not get refund           11:19 AM, 08th Sep                     hi hello                    9571751709 order number           11:19 AM, 08th Sep                     hi hello                    ??           11:21 AM, 08th Sep                   Sohaib                   We are truly sorry for any delay happened.we'd appreciate Your patience.Please hold for a moment while we gather those details for you.           11:24 AM, 08th Sep                   Sohaib                   164213228 - - All-Over Butterfly Print T-shirt with Short Frill Sleeves and Round Neck           11:26 AM, 08th Sep                   Sohaib                   We would like to inform you that we have processed the refund of amount (AED 10.00 ) on (27/05/22)           11:27 AM, 08th Sep                   Sohaib                   Is there anything else I can help you with?           11:31 AM, 08th Sep                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:32 AM, 08th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4845731