Subject: Ticket Assigned - My order is not placed but my credit balance got debited
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 07 Sep 2022 01:41:50 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  My order is not placed but my credit balance got debited Hello

I had placed an order with my refund amount on my credit balance. But my
order is not placed yet. And an extra standard shipping charge of 2 KD is
asked. I need to know what is it for since my order is for free delivery.
Get back to me as soon as possible.

Thank you

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4837669