Subject: Ticket Assigned - Conversation with marie gould
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 06 Sep 2022 05:37:26 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with marie gould marie gould                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  marie gould Bot:  Hi Marie Gould ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  17345 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  /startOver Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97433823053            09:12 AM, 06th Sep                     marie gould                    Thankyou           09:12 AM, 06th Sep                   Sohaib                   Hi Marie ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           09:12 AM, 06th Sep                     marie gould                    Good morning at 6.15am i trued to order frozen ankle boots size 31 but the card payments crashed and then i said cash on delivery but i didnt get to enter the code that was texted so i dont know if the order is coming           09:14 AM, 06th Sep                     marie gould                    Good morning Sohaib           09:14 AM, 06th Sep                     marie gould                             09:16 AM, 06th Sep                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:16 AM, 06th Sep                     marie gould                    Size 31 or 32 or 33 if u still have available?           09:16 AM, 06th Sep                   Sohaib                   Could you please confirm if you've placed your order successful yet           09:18 AM, 06th Sep                     marie gould                    Ive had no confirmation and now it shows none available when i try to order again           09:19 AM, 06th Sep                     marie gould                    32 would be the size i tried to order yesterday without success           09:21 AM, 06th Sep                   Sohaib                   163800016 - - Frozen Print Low Ankle Boots with Zip Closure and Pull Tab Detail           09:24 AM, 06th Sep                     marie gould                    Yep           09:24 AM, 06th Sep                     marie gould                    Thankyou for the order confirmation.           09:26 AM, 06th Sep                   Sohaib                   We have sent the confirmation code in the meantime to your number provided while placed the order           09:26 AM, 06th Sep                   Sohaib                   Is there anything else I can help you with?           09:26 AM, 06th Sep                     marie gould                    Would u have size 32 in stock?           09:26 AM, 06th Sep                     marie gould                    Thankyou Sohaib           09:27 AM, 06th Sep                   Sohaib                   We are really sorry for that in the meantime we don't have size 32 in stock           09:28 AM, 06th Sep                     marie gould                    Ok, do you know when you will receive more? Incase 31 is too small? Thankyou           09:29 AM, 06th Sep                     marie gould                    Thankyou Sohiab for your help. Have a nice day.           09:33 AM, 06th Sep                   Sohaib                   We will let you know when the item getting back in the stock priority basis           09:34 AM, 06th Sep                   Sohaib                   Is there anything else I can help you with?           09:34 AM, 06th Sep                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:36 AM, 06th Sep                     marie gould                    No. Thankyou Sohaib for your help today have a nice day           09:36 AM, 06th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4833899