Subject: Ticket Assigned - Conversation with nishita
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 06 Sep 2022 04:56:23 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nishita nishita                    Bot:  Hi again! Bot:  Please enter your name Customer:  nishita Bot:  Hi Nishita ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0521210984            08:46 AM, 06th Sep                   Sohaib                   Hi Nishita ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           08:47 AM, 06th Sep                   Sohaib                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.  Once the refund is processed the amount you paid cash on delivery to your my credit wallet immediately           08:51 AM, 06th Sep                   Sohaib                   Is there anything else I can help you with?           08:54 AM, 06th Sep                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:56 AM, 06th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4833779