Subject: Note Added - [#4817651] Damaged Item Delivered
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 03 Sep 2022 05:45:28 +0000

Hi ,    Wajeeha Arshi added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4817651    Subject:  Damaged Item Delivered   Requester: Yhamidi2001    Note Content:   <div class="WordSection1">
<div class="MsoNormal">HI,</div>
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<div class="MsoNormal">Please go ahead with the voucher..</div>
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<div class="MsoNormal">Thanks</div>
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<div class="MsoNormal">wj</div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Saturday, September 3, 2022 9:44 AM<br>
<b>To:</b> Wajeeha Arshi &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4817651] - Damaged Item Delivered</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Problem Statement: Damaged Item</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order Date : Aug 22, 2022</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order ID: 8183273432</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Tracking ID: 818327343230999991</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Store code: Lifestyle21115</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Item ID: 163679381 - 163679380</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Issue Description: The item delivered to the customer with defective condition Kindly check the attached </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"> And now the customer asking for the discount again as the order has already been set as return we would request you to offer the customer with voucher amount KWD 8.76 with Th KWD
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">​Please check and advise</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">CS Team Sohaib Ahmed</span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4817651:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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