Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 02 Sep 2022 08:58:31 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartbh Bot:  Please enter your order number to continue Customer:  7384612678 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97336678730            12:49 PM, 02nd Sep                   Sohaib                   Hi MARIVIC ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           12:50 PM, 02nd Sep                     hi                    Hi, I want to suggest about the delivery schedule, if I may.           12:50 PM, 02nd Sep                     hi                             12:51 PM, 02nd Sep                   Sohaib                   We can see that the expected delivery date on : 03-09-2022           12:51 PM, 02nd Sep                   Sohaib                   Could you please confirm that if the following contact number is correct : +97336678730           12:52 PM, 02nd Sep                   Sohaib                   Hi MARIVIC, I'm not getting a response from you. Are we still connected?           12:52 PM, 02nd Sep                     hi                    It states there that it will be delivered tomorrow, 24 hours from now... So, it will arrived at 12nn.. right? I want my items to be delivered same day but time will be at 6pm           12:52 PM, 02nd Sep                     hi                    Yes, the contact number is correct.           12:53 PM, 02nd Sep                     hi                    Will that be possible? Because I will be at work tomorrow from 8am yo 5:30pm           12:55 PM, 02nd Sep                     hi                    Please update me the status.           12:55 PM, 02nd Sep                   Sohaib                   Kindly note that our courier team will get in touch with you before starting in the delivery process sufficient time However we would request you to inform the delivery agent as per the same and he will assist you regarding the same accordingly also we are going now to inform our courier team to arrange delivery with you as per your request           12:56 PM, 02nd Sep                     hi                    Thank you, I really appreciate for the positive response.           12:57 PM, 02nd Sep                   Sohaib                   Is there anything else I can help you with?           12:57 PM, 02nd Sep                     hi                    Nothing, thanks.           12:57 PM, 02nd Sep                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:58 PM, 02nd Sep                     hi                    ?           12:58 PM, 02nd Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4814729