Subject: Ticket Assigned - Conversation with umair ahmad
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 02 Sep 2022 07:29:49 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with umair ahmad umair ahmad                    Bot:  Hi again! Bot:  Please enter your name Customer:  umair ahmad Bot:  Hi Umair Ahmad ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartae Bot:  Please enter your order number to continue Customer:  9584383412 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:22 AM, 02nd Sep                   Sohaib                   Hi  Umair,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:23 AM, 02nd Sep                   Sohaib                   We are truly sorry for that as we can see that the your order take more than usual to be ready for collection           11:26 AM, 02nd Sep                   Sohaib                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             11:26 AM, 02nd Sep                   Sohaib                   Is there anything else I can help you with?           11:28 AM, 02nd Sep                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:29 AM, 02nd Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4814439