Subject: New Reply Received - Product information
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 02 Sep 2022 06:35:31 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Product information  Ticket comment <div>Hello, </div>
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<div>Thanks so much for your support. These are the two products that I think both came incomplete: </div>
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<div>The dress came without the waist strap tie, and in the picture it is shown. </div>
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<div>The shirt came without the bow tie, I’ll attach the picture for your reference. </div>
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<img alt="image0.jpeg" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3Nzc2ODg3OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.3VMFiLh1igNJRjkTxz4oea6kxj80r3AAvOiv5EpcGpg" data-id="2043377768878"><img alt="image1.jpeg" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3Nzc2ODg4MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.4nilX2TTwaK6NOJpTPrKS3oQsy2WL09oK3rlIjzkUwQ" data-id="2043377768880"><br><br><div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 2 Sep 2022, at 7:25 AM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4807698</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Sohaib Ahmed : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Cristhy<br><br>
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<div>We apologize for the inconvenience caused.</div>
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<div dir="ltr">After checking your order, we found out that your order has been delivered completely,</div>
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<div dir="ltr">If you still believe that the item is missing or incomplete product please contact us again and provide us with name of the item as per in your order so we can check that accordingly </div>
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<div>Please feel free to contact us if you have any further questions.</div>
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<div>Your friends</div>
<div>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4807698