Subject: Ticket Assigned - Conversation with f
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 01 Sep 2022 06:25:57 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with f f                    Bot:  Hi again! Bot:  Please enter your name Customer:  f Bot:  Hi F ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Bahrain Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97334449639            10:09 AM, 01st Sep                   Sohaib                   Hi  Fatima,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           10:10 AM, 01st Sep                     f                    Hi, I’ve requested a return on this order 7384211207, can i go to the nearest branch and return it myself?           10:11 AM, 01st Sep                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:13 AM, 01st Sep                     f                    Alright           10:13 AM, 01st Sep                   Sohaib                   Yes you can return via any nearest store just you need to cancel the return created online           10:18 AM, 01st Sep                     f                    Can you cancel it for me?           10:19 AM, 01st Sep                   Sohaib                   Your return request has been canceled successfully           10:21 AM, 01st Sep                     f                    Thank you so much           10:23 AM, 01st Sep                   Sohaib                   Is there anything else I can help you with?           10:23 AM, 01st Sep                     f                    No thanks           10:24 AM, 01st Sep                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:25 AM, 01st Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4809606