Subject: Ticket Assigned - Conversation with renu
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 31 Aug 2022 08:20:39 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with renu renu                    Bot:  Hi again! Bot:  Please enter your name Customer:  renu Bot:  Hi Renu ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartae Bot:  Please enter your order number to continue Customer:  9584031128 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:11 PM, 31st Aug                     renu                    What is status of my pending articles           12:12 PM, 31st Aug                   Sohaib                   Hi Renu ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           12:13 PM, 31st Aug                     renu                    Hi           12:13 PM, 31st Aug                     renu                    9584031128 my order no           12:13 PM, 31st Aug                     renu                    Still my 2 article not delivered           12:13 PM, 31st Aug                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:14 PM, 31st Aug                     renu                    Ok           12:15 PM, 31st Aug                   Sohaib                   We’re really sorry if we’ve taken longer than usual to get back to you.   Our team is working on your issue and will get back to you as soon as possible.           12:15 PM, 31st Aug                   Sohaib                   Please be assured we will do our best to arrange that very soon on a priority basis, We would request you kindly allow us some time so we can fix that optimally            12:17 PM, 31st Aug                     renu                    Kindly arrange a call from delivery person           12:17 PM, 31st Aug                     renu                    As  I received few items already           12:18 PM, 31st Aug                   Sohaib                   Please be assured to received a call from our delivery agent as we have now informed our courier team to contact you prior to the delivery of your items.           12:19 PM, 31st Aug                   Sohaib                   Is there anything else I can help you with?           12:19 PM, 31st Aug                     renu                    Thanks           12:19 PM, 31st Aug                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:20 PM, 31st Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4804827