Subject: Ticket Assigned - Conversation with husain hasan
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 30 Aug 2022 07:14:07 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with husain hasan husain hasan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  husain hasan Bot:  Hi Husain Hasan ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Bahrain Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97366977691            10:51 AM, 30th Aug                   Sohaib                   Hi Husain ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           10:52 AM, 30th Aug                     husain hasan                    Hi Sohaib           10:52 AM, 30th Aug                     husain hasan                    I purchase some product and then i return some of the product and they didn't provide money for my , they provide coupon           10:54 AM, 30th Aug                     husain hasan                    73837344892029492848           10:54 AM, 30th Aug                     husain hasan                             10:54 AM, 30th Aug                     husain hasan                    Cannot be redeemed!??           10:54 AM, 30th Aug                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:55 AM, 30th Aug                     husain hasan                    Ok dear           10:56 AM, 30th Aug                     husain hasan                    ?           11:00 AM, 30th Aug                   Sohaib                   We sincerely apologize for any inconvenience caused to you However regarding your order : 7384227632 we can see that is it under confirmation process it will  take few hours while confirming payment via your concern bank           11:01 AM, 30th Aug                     husain hasan                    I didn't understand this           11:02 AM, 30th Aug                   Sohaib                   As we can see that you've already redeemed through the order : 7384227632           11:02 AM, 30th Aug                     husain hasan                    I am not order           11:02 AM, 30th Aug                     husain hasan                             11:03 AM, 30th Aug                     husain hasan                             11:03 AM, 30th Aug                     husain hasan                    Just i was checking, not selecting any payment methods           11:03 AM, 30th Aug                     husain hasan                    Not proceed           11:04 AM, 30th Aug                     husain hasan                    There is an error on your Application           11:05 AM, 30th Aug                     husain hasan                    I don't want to lose my money, i told the supervisor when i try to return the product and he force me to take coupon not refund my money           11:06 AM, 30th Aug                     husain hasan                    So i must purchase again           11:06 AM, 30th Aug                   Sohaib                   We are really sorry for that However we would like to inform you that as per the information registred we can see that you've used Benefit a payment mode and your order not yet been confirmed if the order get canceled the voucher can be use again with new order           11:07 AM, 30th Aug                     husain hasan                    How many time need to confirm the order eas incorrect           11:08 AM, 30th Aug                     husain hasan                    ?           11:08 AM, 30th Aug                     husain hasan                    I want to purchse today           11:08 AM, 30th Aug                     husain hasan                    Not delay more           11:08 AM, 30th Aug                   Sohaib                   Your order will take few hours while confirming payment via your concern bank you get notification regarding the same           11:09 AM, 30th Aug                     husain hasan                    Omg           11:10 AM, 30th Aug                   Sohaib                   Please be assured we will do our best to arrange that very soon on a priority basis, We would request you kindly allow us some time so we can fix that optimally            11:10 AM, 30th Aug                   Sohaib                   Is there anything else I can help you with?           11:11 AM, 30th Aug                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:13 AM, 30th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4798787