Subject: Ticket Assigned - UPDATES ON MY ORDER
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 30 Aug 2022 01:58:50 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  UPDATES ON MY ORDER Please update me on my order.(9583951442).
After receiving an SMS of missing the delivery.  No one ever contacted or informed me anymore.
Reach out to ur wzUP help line and told that the delivery guy will call me. Again, the day ended and  I received nothing on ur part.
At least tell ur customers when they will received their order, don't leave us hanging when ur going to contact us.
Also ur tracking system, isn't helpful. It says out for delivery but you are not updating us unless the day is about to end.

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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4797598