Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 29 Aug 2022 08:36:45 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartae Bot:  Please enter your order number to continue Customer:  9584109888 Bot:    Your order status is  : Verifying payment   If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0551694245            12:24 PM, 29th Aug                     hi                    Cancel this order dnt approve the payment           12:25 PM, 29th Aug                     hi                    ?????           12:26 PM, 29th Aug                   Sohaib                   Hi Hina ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           12:27 PM, 29th Aug                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:27 PM, 29th Aug                     hi                    Sure           12:27 PM, 29th Aug                   Sohaib                   Would you please confirm if you have entered OTP while payment process           12:29 PM, 29th Aug                     hi                    No           12:29 PM, 29th Aug                     hi                    I changed my mind           12:29 PM, 29th Aug                     hi                    Am looking for more items           12:30 PM, 29th Aug                     hi                    So please cancel this order as i have not confirmed it yet           12:30 PM, 29th Aug                   Sohaib                   So your order is now under confirmation process it will be canceled with a few hours from now if the OTP didn't provided as well           12:33 PM, 29th Aug                     hi                    Cancel it now please           12:34 PM, 29th Aug                     hi                    Am looking for other items will place new order           12:34 PM, 29th Aug                   Sohaib                   Please note that your order will be canceled by the system automatically           12:35 PM, 29th Aug                     hi                    Ok           12:35 PM, 29th Aug                   Sohaib                   We would request you kindly allow us some time so we can fix that optimally            12:35 PM, 29th Aug                   Sohaib                   Is there anything else I can help you with?           12:35 PM, 29th Aug                     hi                    No           12:35 PM, 29th Aug                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:36 PM, 29th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4793691