Subject: New Reply Received - Feedback or suggestions
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 28 Aug 2022 10:27:13 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Feedback or suggestions  Ticket comment <br>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3NTg1Nzg1MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.-91EXFIUNSvTFLrGjTaA-NUxY9lLO5VNDJ1iWkYaTyg" data-id="2043375857851" alt="image"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3NTg1Nzg1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.rRmgefidRO2zExIXjaqe-Tua6SxHGDNCRWcEG5uHRdY" data-id="2043375857852" alt="image"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3NTg1Nzg1MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Aud680-i0H7AvX10kv-d9VyrNStyEu_jNJK71kpbYAo" data-id="2043375857853" alt="image"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3NTg1Nzg1NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.o9QNbTUffTVlb17sP8iIF-6BHvQwy0P-TtuCw55dGuM" data-id="2043375857854" alt="image">
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<div class="MsoNormal" style="margin: 0cm 0cm 0.0001pt"><span style="background-color: rgba(255, 255, 255, 0)"><b>Muhammad Jafar </b><span lang="EN-US"></span></span></div>
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<div class="MsoNormal" style="margin: 0cm 0cm 0.0001pt"><span lang="EN-US" style="background-color: rgba(255, 255, 255, 0)">Executive Director - Business Development</span></div>
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<div>On 28 Aug 2022, at 12:09, jafar muhammad &lt;[email-masked]&gt; wrote:<br>
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Dear Team, </div>
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Hope this email finds you well. </div>
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still waiting for a response from your Team, </div>
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Regards,</div>
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Jafar</div>
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<div>Sent from <a href="http://aka.ms/weboutlook" rel="noreferrer">Outlook</a><br>
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<font style="font-size:11pt" color="#000000"><b>From:</b> jafar muhammad &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, August 27, 2022 4:02 AM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;; [email-masked] &lt;[email-masked]&gt;; [email-masked] &lt;[email-masked]&gt;; [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4781043] - Feedback or suggestions</font>
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I am still waiting for the call.. </div>
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the bill was for 1000 AED your manger took the bill also.. how the hell should i get that from you.. </div>
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you have the shukran. membership.. check it.. </div>
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and arrange a call back.. </div>
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<div>Sent from <a href="http://aka.ms/weboutlook" rel="noreferrer">Outlook</a><br>
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<font color="#000000" style="font-size:11pt"><b>From:</b> jafar muhammad &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, August 27, 2022 1:07 AM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4781043] - Feedback or suggestions</font>
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<div dir="auto">I need the call back from regional  sales manager 
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<div>I Dnt need this diplomatic answer. </div>
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<div>Email Muhammad jafar </div>
<div>Contact 0569593908</div>
<div>Email [email-masked] </div>
<div>Avg yearly spend is 6000-7000 in your store </div>
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<div>Get a call back, no more email to and fro communication </div>
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<div>Regards <br>
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<div class="x_x_MsoNormal" style="margin:0cm 0cm 0.0001pt"><span style="background-color:rgba(255,255,255,0)"><b>Muhammad Jafar </b><span lang="EN-US"></span></span></div>
<div class="x_x_MsoNormal" style="margin:0cm 0cm 0.0001pt"><span lang="EN-US" style="background-color:rgba(255,255,255,0)">Executive Director - Business Development</span></div>
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<blockquote>On 27 Aug 2022, at 07:40, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div><span rel="tempredactor" dir="ltr" style="font-size:14px">Hi Muhammad,</span></div>
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<div><span rel="tempredactor" style="font-size:14px">Thank you for contacting us.</span></div>
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<span rel="tempredactor" style="font-size:14px">​</span><br>
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<div><span rel="tempredactor" style="font-size:14px">We are truly sorry to hear that you were not assisted properly by our store staff member. This is surely not the experience we want our customers to have when they shop with us. </span></div>
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<div><span rel="tempredactor" dir="ltr" style="font-size:14px">We take matters like these very seriously. We will forward the feedback to our store we just need some more information which can help us to investigate further would you please provide us with
 your full name and valid contact number and please let us know the exact time of your visiting the store and the branch name and if it possible to share your invoice order so we can be able to check that accordingly </span></div>
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<div><span rel="tempredactor" style="font-size:14px">Again, please accept our sincere apologies for this.</span></div>
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<div><span rel="tempredactor" style="font-size:14px">Your friends,</span></div>
<div><span rel="tempredactor" style="font-size:14px">​The Support Team </span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4781043