Subject: Ticket Assigned - Conversation with nithin
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 28 Aug 2022 07:05:37 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nithin nithin                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  nithin Bot:  Hi Nithin ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Qatar Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97433939135            10:57 AM, 28th Aug                   Sohaib                   Hi Nithin ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           10:57 AM, 28th Aug                     nithin                    Hi           10:57 AM, 28th Aug                     nithin                    I didn’t get my refund yet to my card           10:58 AM, 28th Aug                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:59 AM, 28th Aug                     nithin                    Ok           11:00 AM, 28th Aug                   Sohaib                   Regarding your order 4682711716, we have processed the refund of the amount (QAR 53.00) on (21-08-22) and the amount you paid online will be refunded back to your original payment method within 7-14 working days.           11:00 AM, 28th Aug                     nithin                    I have another refund also           11:00 AM, 28th Aug                     nithin                    For 63           11:00 AM, 28th Aug                   Sohaib                   Regarding your order 4682646378, we have processed the refund of the amount (QAR 63.00) on (19-08-22) and the amount you paid online will be refunded back to your original payment method within 7-14 working days.           11:01 AM, 28th Aug                     nithin                    Ok           11:02 AM, 28th Aug                   Sohaib                   Is there anything else I can help you with?           11:02 AM, 28th Aug                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:05 AM, 28th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4787657