Subject: New Reply Received - Feedback or suggestions
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 27 Aug 2022 06:07:33 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Feedback or suggestions  Ticket comment <div>I need the call back from regional  sales manager 
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<div>I Dnt need this diplomatic answer. </div>
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<div>Email Muhammad jafar </div>
<div>Contact 0569593908</div>
<div>Email [email-masked] </div>
<div>Avg yearly spend is 6000-7000 in your store </div>
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<div>Get a call back, no more email to and fro communication </div>
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<div>Regards <br>
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<div class="MsoNormal" style="margin: 0cm 0cm 0.0001pt"><span style="background-color: rgba(255, 255, 255, 0)"><b>Muhammad Jafar </b><span lang="EN-US"></span></span></div>
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<div class="MsoNormal" style="margin: 0cm 0cm 0.0001pt"><span lang="EN-US" style="background-color: rgba(255, 255, 255, 0)">Executive Director - Business Development</span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0.0001pt"><span style="background-color: rgba(255, 255, 255, 0)"><span lang="EN-US"><b><u></u></b></span></span></div>
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<div>On 27 Aug 2022, at 07:40, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div><span rel="tempredactor" style="font-size: 14px" dir="ltr">Hi Muhammad,</span></div>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>Thank you for contacting us.</span></div>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>We are truly sorry to hear that you were not assisted properly by our store staff member. This is surely not
 the experience we want our customers to have when they shop with us. </span></div>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' dir="ltr">We take matters like these very seriously. We will forward the feedback to our store we just need
 some more information which can help us to investigate further would you please provide us with your full name and valid contact number and please let us know the exact time of your visiting the store and the branch name and if it possible to share your invoice
 order so we can be able to check that accordingly </span></div>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>Again, please accept our sincere apologies for this.</span></div>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>Your friends,</span></div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>​The Support Team </span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4781043