Subject: Ticket Assigned - Conversation with asha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 27 Aug 2022 05:06:14 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with asha asha                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  asha Bot:  Hi Asha ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4683769980 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  97455206531            08:57 AM, 27th Aug                   Sohaib                   Hi Asha ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           08:58 AM, 27th Aug                     asha                    Hi sohaib ..hope alls well           08:59 AM, 27th Aug                   Sohaib                   I'll be more than happy to help you           08:59 AM, 27th Aug                     asha                    I got an Sms that my order is out for delivery.. i am at work           08:59 AM, 27th Aug                     asha                    Now           08:59 AM, 27th Aug                     asha                    Can i request it to be sent to my work place?           08:59 AM, 27th Aug                     asha                    Or if i know what te           08:59 AM, 27th Aug                     asha                    Or if i know what time you would possibly Arrive the addreaa mentioned in the order           09:00 AM, 27th Aug                   Sohaib                   We would like to inform you that our courier agent will contact you before starting the delivery process you can request him to deliver to the new address if it is in the same City/Town and he will assist you accordingly           09:02 AM, 27th Aug                     asha                    Ok kewl better then           09:02 AM, 27th Aug                     asha                    So sure they will call me before dispatch correct?           09:02 AM, 27th Aug                   Sohaib                   Could you please confirm if the following contact number is correct : +97455206531           09:03 AM, 27th Aug                     asha                    Its correct           09:03 AM, 27th Aug                   Sohaib                   Please be assured to receive a call from our delivery agent as we have now informed our courier team to contact you prior to the delivery of your items.           09:04 AM, 27th Aug                   Sohaib                   Is there anything else I can help you with?           09:04 AM, 27th Aug                     asha                    Thnk u sohaib           09:04 AM, 27th Aug                     asha                    N Othin ..thnk u and have a good day           09:04 AM, 27th Aug                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:05 AM, 27th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4782187