Subject: Ticket Assigned - Conversation with fariz abdul jabbar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 23 Aug 2022 07:39:42 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with fariz abdul jabbar fariz abdul jabbar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  fariz abdul jabbar Bot:  Hi Fariz Abdul Jabbar ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0563932574            11:30 AM, 23rd Aug                   Sohaib                   Hi Fariz  ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:31 AM, 23rd Aug                     fariz abdul jabbar                    Hii           11:32 AM, 23rd Aug                     fariz abdul jabbar                    I want to cancel an order           11:32 AM, 23rd Aug                     fariz abdul jabbar                    Order placed recently from my account           11:32 AM, 23rd Aug                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:34 AM, 23rd Aug                     fariz abdul jabbar                    Ok           11:34 AM, 23rd Aug                   Sohaib                   Could you please confirm the order number : 9582249081           11:34 AM, 23rd Aug                     fariz abdul jabbar                    Yes           11:35 AM, 23rd Aug                     fariz abdul jabbar                    Confirmed           11:35 AM, 23rd Aug                   Sohaib                   As per the status, the order is already in store for collection and will be available for collection for 14 days from the confirmation email received to collect.  The order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 7-14 days.           11:36 AM, 23rd Aug                   Sohaib                   Please note that if you do not wish to wait 14 days, You can visit the store to collect the order and return at the same time.  ** Please note, all ELECTRONIC items are non-returnable as per our returns policy.           11:36 AM, 23rd Aug                     fariz abdul jabbar                    Ok thanks           11:37 AM, 23rd Aug                   Sohaib                   Is there anything else I can help you with?           11:37 AM, 23rd Aug                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:39 AM, 23rd Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4765335