Subject: Ticket Assigned - Conversation with waleed samir
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 23 Aug 2022 07:35:24 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with waleed samir waleed samir                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  waleed samir Bot:  Hi Waleed Samir ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Kuwait Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96594775616            11:21 AM, 23rd Aug                   Sohaib                   Hi Waleed  ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:21 AM, 23rd Aug                     waleed samir                    I have 12 points in my shukran account. What does it equal in dinar money when i am shopping in max?           11:22 AM, 23rd Aug                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:24 AM, 23rd Aug                   Sohaib                   We are truly sorry for any delay happened.we'd appreciate Your patience.Please hold for a moment while we gather those details for you.           11:30 AM, 23rd Aug                   Sohaib                   The dicount will be appleied  0.1 KWD           11:33 AM, 23rd Aug                   Sohaib                   Is there anything else I can help you with?           11:33 AM, 23rd Aug                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:34 AM, 23rd Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4765319