Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 21 Aug 2022 06:34:01 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           10:20 AM, 21st Aug                     User                    I want to cancel my order pls           10:21 AM, 21st Aug                   Sohaib                   Hi  ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           10:21 AM, 21st Aug                   Sohaib                   Could you Please share your order number so we can be able to assist you optimally. We appreciate your cooperation,,            10:21 AM, 21st Aug                     User                    1683019648           10:22 AM, 21st Aug                     User                    As 2 of my order was canceled           10:22 AM, 21st Aug                     User                    So I want to replace them with other products           10:23 AM, 21st Aug                   Sohaib                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:23 AM, 21st Aug                     User                    Hi r u there           10:26 AM, 21st Aug                   Sohaib                   The (163979182 - - Set of 3 - Sustainable Solid Non-Padded Bra with Hook and Eye Closure & 163883349 - - Set of 2 - Printed Round Neck Sleepshirts with Short Sleeves) in your order ID 1683019648 went out of stock, so we've partially shipped your order and the invoice has been modified.           10:26 AM, 21st Aug                     User                    Can I cancel it           10:27 AM, 21st Aug                   Sohaib                   We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order. Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           10:28 AM, 21st Aug                   Sohaib                   Is there anything else I can help you with?           10:28 AM, 21st Aug                     User                    At least you should ask me before shipping or continuing with the order process           10:29 AM, 21st Aug                     User                    OK I will inform the delivery           10:30 AM, 21st Aug                   Sohaib                   We sincerely apologize for any inconvenience caused to you            10:31 AM, 21st Aug                   Sohaib                   Is there anything else I can help you with?           10:31 AM, 21st Aug                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:33 AM, 21st Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4755827