Subject: Ticket Assigned - Conversation with chloe
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 21 Aug 2022 05:57:58 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with chloe chloe                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  chloe Bot:  Hi Chloe ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  05256784364            09:51 AM, 21st Aug                   Sohaib                   Hi Chloe ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           09:52 AM, 21st Aug                     chloe                    Hello. I requested an online return, however I would like to cancel this as I will return the items to store please           09:53 AM, 21st Aug                     chloe                    Thank you I received a text saying it is cancelled           09:55 AM, 21st Aug                   Sohaib                   We sincerely apologize for any inconvenience caused to you However we have canceled the return request initiated as per your request           09:55 AM, 21st Aug                   Sohaib                   Is there anything else I can help you with?           09:55 AM, 21st Aug                     chloe                    However I do not have any paperwork to take to store? Do k jusg return the items in the delivery bag?           09:55 AM, 21st Aug                   Sohaib                   Yes that is what just you need and also we have sent an invoice for order 9582712357 Invoice# 88888001033620220819 to [email-masked]           09:56 AM, 21st Aug                     chloe                    That’s great thank you           09:57 AM, 21st Aug                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:57 AM, 21st Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4755736