Subject: Ticket Assigned - Conversation with mohamed unais
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 21 Aug 2022 05:53:11 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohamed unais mohamed unais                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mohamed unais Bot:  Hi Mohamed Unais ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartae Bot:  Please enter your order number to continue Customer:  9582508689 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0556374784            09:43 AM, 21st Aug                   Sohaib                   Hi Mohamed  ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           09:44 AM, 21st Aug                     mohamed unais                    my order too late           09:44 AM, 21st Aug                     mohamed unais                    9582508689 order number           09:45 AM, 21st Aug                     mohamed unais                    over five days status still placed           09:46 AM, 21st Aug                   Sohaib                   We are truly sorry for any delay happened.we'd appreciate Your patience.Please hold for a moment while we gather those details for you.           09:46 AM, 21st Aug                     mohamed unais                    when order next day arrive the see before           09:46 AM, 21st Aug                   Sohaib                   We sincerely apologize for any inconvenience caused to you However your order ID 9582508689  is now ready for collection.  Kindly make sure to have your Emirates ID or Passport, during the pickup.           09:48 AM, 21st Aug                   Sohaib                   Is there anything else I can help you with?           09:49 AM, 21st Aug                     mohamed unais                    not send any messages and email... ??           09:50 AM, 21st Aug                   Sohaib                   We are really sorry for that now you can collect your order by personal ID as well           09:51 AM, 21st Aug                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:52 AM, 21st Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4755731