Subject: Ticket Assigned - Re: Your order number 9582968203 is ready for collection
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 21 Aug 2022 01:56:10 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: Your order number 9582968203 is ready for collection Hi there,

What do you mean the item is there to collect?

My first time making an order with Splash...

I went to collect the package, waited for like 30 mins and was told the
package is still under process... the package is unavailable...

If you are putting the order under process why do you say that the package
is ready to be collected?

After finishing my work, so tired, then went for the collection.
If this is the case, then i would have made delivery option or not placed
the order...

Please don't do this again...

Really disappointed...

Thanks & Regards,
Afaz

On Sat, 20 Aug 2022, 17:11 Splash Fashions, <[email-masked]>
wrote:

> Pick it up in-store now
> 
> <https://www.splashfashions.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_AE_en>
> Download our apps now
> <https://itunes.apple.com/ae/app/id1157403562?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_AE_en> [image:
> android icon]
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.splashfashions&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_AE_en>
> iPhone
> <https://itunes.apple.com/ae/app/id1157403562?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_AE_en>
> Android
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.splashfashions&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_AE_en>
> 
> Women
> <https://www.splashfashions.com/ae/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_AE_en>
> Men
> <https://www.splashfashions.com/ae/en/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_AE_en>
> Offers
> <https://www.splashfashions.com/ae/en/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_AE_en>
> Clearance
> <https://www.splashfashions.com/ae/en/search?q=badge.title.en%3AClearance&clr=true&utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_AE_en>
>
> Your order is ready for collection.
>
> Hi Mohamed Afaz, thank you for placing your order via Click & Collect.
> Here's what you need to do next:
> 1
>
> *Drop in to our store*
> Head to the following Click & Collect collection point.
> Pickup from:
> Centrepoint, City Centre Deira - Dubai
> Address :
>
> City Centre Deira - Dubai, 1st floor, Deira, Dubai, United Arab Emirates
> Phone Number: 8006927
> Working hours :
>
> Sunday - Saturday (10:00am to 01:00am)
>
> Payment Method:
>
>
> xxxx xxxx xxxx 8602
> Mohamed Afaz Mohamed Thaha
>
> 2
>
> *Confirm your identity*
> Show us either this email, the text message you receive or the order
> confirmation in your Apple Wallet, along with your Emirates ID or passport.
> 3
>
> *Collect your order*
> An authorized staff member will verify your details. Once verified, they
> will scan the barcode below and hand over your products. That's it!
>
> Get a special discount on your next in-store purchase!
>
> All you need to do is show your Click & Collect order number to our store
> staff on the day you collect and shop away.
>
> Order Details
>
> Shipment #1
>
> Status:*Ready for Collection*
>
> Consignment #88888001314720220820
>
> Items
>
> Description
>
> Shipped Quantity
>
> <https://www.splashfashions.com/ae/en/p/164234075?utm_source=hybris&utm_medium=email&utm_campaign=cnc_collection_thank_you_AE_en>
> *SPLASH*
> * Printed Full Rim Sunglasses with Nose Pads *
> Color: Brown
> Size: Free Size
> Status: *Ready for Collection* 1
> 
> Need help? Get in touch
>
>  <[email-masked]?Body=Contacted>
>
> *Write us an email now*, we'll get back to you as fast as we can.
>  <https://www.facebook.com/SplashFashions>
>
> *Connect with us* on your favourite social network.
>  <https://twitter.com/SplashFashions>
>
> Reach out in 140 characters! We are *@SplashFashions*.
>
> *Call us on 800-SPLASH (800-775274).*
> 7 days a week, 24 hours a day
> 
> © 2022 Retail World Limited
> Privacy Policy
> <https://www.splashfashions.com/ae/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_AE_en>
> | Terms & Conditions
> <https://www.splashfashions.com/ae/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_AE_en>
>

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4754993