Subject: Ticket Assigned - Conversation with asim
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 16 Aug 2022 08:03:54 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with asim asim                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  asim Bot:  Hi Asim ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartae Bot:  Please enter your order number to continue Customer:  9582374660 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0503118032            11:58 AM, 16th Aug                     asim                    Ok           11:58 AM, 16th Aug                   Sohaib                   Hi Asim ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:59 AM, 16th Aug                   Sohaib                   We see that you have placed your order on Aug 15, 2022. We would like to inform that click and collect orders will be ready to pick up on 16-08-2022           12:01 PM, 16th Aug                   Sohaib                   You’ll receive an SMS and an email when your order is ready for collection.           12:01 PM, 16th Aug                   Sohaib                   Is there anything else I can help you with?           12:02 PM, 16th Aug                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:03 PM, 16th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4736404