Subject: Ticket Assigned - Conversation with muhib ali
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 16 Aug 2022 07:28:45 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with muhib ali muhib ali                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  muhib ali Bot:  Hi Muhib Ali ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartae Bot:  Please enter your order number to continue Customer:  9582194513 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0569046869            11:13 AM, 16th Aug                   Sohaib                   Hi Muhib  ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           11:13 AM, 16th Aug                   Sohaib                   We sincerely apologize for any inconvenience caused to you as we can see that your order takes more than usual to be ready for collection as expected delivery date on 15/08/22           11:16 AM, 16th Aug                   Sohaib                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             11:16 AM, 16th Aug                     muhib ali                    hi           11:16 AM, 16th Aug                     muhib ali                    I want to know the status of my orders           11:17 AM, 16th Aug                     muhib ali                    1. 9582194513           11:17 AM, 16th Aug                     muhib ali                    2. 9582053752           11:17 AM, 16th Aug                   Sohaib                   Your order ID 9582053752 is now ready for collection.  Kindly make sure to have your Emirates ID or Passport, during the pickup.           11:19 AM, 16th Aug                   Sohaib                   We sincerely apologize for any inconvenience caused to you as we can see that your order 9582194513 takes more than usual to be ready for collection as the expected delivery date on 15/08/22           11:22 AM, 16th Aug                   Sohaib                   Is there anything else I can help you with?           11:22 AM, 16th Aug                   Sohaib                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:28 AM, 16th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4736248