Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 16 Aug 2022 07:05:28 +0000

Hi Sohaib Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           10:41 AM, 16th Aug                     User                    There ?           10:42 AM, 16th Aug                   Sohaib                   Hi  ,Good Day, Thank you for contacting us. My name is Sohaib,.I'll be more than happy to help you.           10:42 AM, 16th Aug                     User                    Hey Sohaib,           10:43 AM, 16th Aug                     User                    greetings for the day           10:43 AM, 16th Aug                     User                    hope you are fine           10:43 AM, 16th Aug                     User                    actually I’m looking forward to find shoes from max which I bought previously           10:44 AM, 16th Aug                     User                    from Max. Sur City, Oman           10:44 AM, 16th Aug                   Sohaib                   Would you please provide us with a link to the item           10:44 AM, 16th Aug                     User                    I have picture of that shoes           10:45 AM, 16th Aug                     User                    Shall i send you?           10:45 AM, 16th Aug                   Sohaib                   Could you please provide us with a link that would be better for us to find that as well or you can provide us with the full name of the item           10:46 AM, 16th Aug                     User                             10:46 AM, 16th Aug                     User                    I bought them directly from the store from the display but now this item isn’t there. It was mentioned max only           10:47 AM, 16th Aug                   Sohaib                   We are really sorry as we won't be able to locate the item from the pic we need the item name as per in website or a link to the item we appreciate your understanding and cooperation with us           10:49 AM, 16th Aug                     User                    How can i know the item name if it isn’t mentioned           10:50 AM, 16th Aug                     User                             10:50 AM, 16th Aug                     User                    can you tell me where can i find all max shoes because it is not in max application           10:51 AM, 16th Aug                   Sohaib                   You can find product name in your invoice for your purchase as well           10:51 AM, 16th Aug                     User                    but it is showing your models are wearing this shoes in pictures           10:52 AM, 16th Aug                     User                    can you find it if i give your their picture?           10:52 AM, 16th Aug                     User                    See please           10:55 AM, 16th Aug                     User                    he is wearing same           10:55 AM, 16th Aug                     User                             10:55 AM, 16th Aug                     User                    https://www.maxfashion.com/om/en/p/C22MBSBCKOZJ100BROWNLIGHT           10:58 AM, 16th Aug                     User                    for your information           10:58 AM, 16th Aug                     User                    hope you will find it           10:58 AM, 16th Aug                   Sohaib                   Thank you for sharing the details. Please allow me a moment to check this for you.           10:58 AM, 16th Aug                   Sohaib                   Could you please confirm that if you're looking for a shoe or: Solid Joggers with Drawstring Closure and Pockets           11:00 AM, 16th Aug                   Sohaib                   Hi, I'm not getting a response from you. Are we still connected?           11:02 AM, 16th Aug                   Sohaib                   Hi , I have not received a response from you still, please confirm if we are still connected?           11:03 AM, 16th Aug                   Sohaib                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:04 AM, 16th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4736157