Subject: Note Added - [#4732149] NEED ESCALATION
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 15 Aug 2022 11:33:30 +0000

Hi ,    Ops Cpalmaryahcentral added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4732149    Subject:  NEED ESCALATION   Requester: reem    Note Content:   <div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)" class="elementToProof">
Dear Jainul,</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)" class="elementToProof">
<br>
</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)" class="elementToProof">
The given order (<span style='color:rgb(50, 49, 48);font-family:"Segoe UI", sans-serif;font-size:14px;background-color:rgb(255, 255, 255);display:inline !important'>Order ID: 9581740859)</span> is available for the customer collection.</div>
<div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
<br>
</div>
<div id="Signature">
<div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<div style="text-align:start; margin:0in; font-size:11pt; font-family:Calibri,sans-serif; background:white">
<span style="margin:0px; padding:0in; border:1pt none windowtext; font-size:14pt; font-family:Arial,sans-serif; color:black; background:white"></span>
</div>
Thanks &amp; Regards,</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
Ameen</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
CP Al Maryah Central</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
Operations In-Charge</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
Cug : +971-527235897</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
Mobile : +971-588172035<br>
<div style="text-align:start; margin:0in; font-size:11pt; font-family:Calibri,sans-serif; background:white">
<span style="margin:0px; font-size:14pt"></span>
</div>
<br>
</div>
</div>
</div>
</div>
<div id="appendonsend"></div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, August 15, 2022 2:01 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;; Wajeeha Arshi &lt;[email-masked]&gt;; CP Al Maryah Central &lt;[email-masked]&gt;; Ops Cpalmaryahcentral &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4732149] - NEED ESCALATION
</div>
<div> </div>

<div lang="EN-US" style="word-wrap:break-word">
<div class="x_WordSection1">
<div class="x_MsoNormal">Hi <a id="OWAAMEB46CBFF29F9406F99CD12C109D77FB9" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@CP Al Maryah Central</span></a> /
<a id="OWAAM4C7B8E7CC0FE4B238F09DB76BAF15AA3" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Ops Cpalmaryahcentral</span></a>
</div>
<div class="x_MsoNormal"> </div>
<div class="x_MsoNormal">Please check and do the needful…</div>
<div class="x_MsoNormal"> </div>
<div>
<div class="x_MsoNormal">Best Regards!<span style='font-size:12.0pt; font-family:"MS PGothic",sans-serif'></span>
</div>
<div class="x_MsoNormal">M.Hussain<span style='font-size:12.0pt; font-family:"MS PGothic",sans-serif'></span>
</div>
<div class="x_MsoNormal">Sr. Executive – Retail Operations<span style='font-size:12.0pt; font-family:"MS PGothic",sans-serif'></span>
</div>
<div class="x_MsoNormal">M : +971 561 997 151<span style='font-size:12.0pt; font-family:"MS PGothic",sans-serif'></span>
</div>
<div class="x_MsoNormal"> </div>
</div>
<div class="x_MsoNormal"> </div>
<div>
<div style="border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0in 0in 0in">
<div class="x_MsoNormal">
<b>From:</b> Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, August 15, 2022 1:58 PM<br>
<b>To:</b> Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt;; Wajeeha Arshi &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4732149] - NEED ESCALATION</div>
</div>
</div>
<div class="x_MsoNormal"> </div>
<div>
<b><i><span style="font-size:13.5pt; color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span style="color:indianred"></span>
</div>
<div>
<div>
<div>
<div>
<div>
<div class="x_MsoNormal"><span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>Hi Team,<br>
<br>
Problem Statement: Late C&amp;C<br>
Order Date: Aug 11, 2022<br>
Order ID: 9581740859<br>
Store Code: Lifestyle21249<br>
Tracking ID: 958174085999990001</span></div>
</div>
<div>
<div class="x_MsoNormal"><span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>Exp Del Date: 11-08-2022</span></div>
</div>
<div>
<div class="x_MsoNormal"><span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'><br>
Issue Description: As per hybris the status is ready to shipped, can you please update us if the order was delivered at the store or not.<br>
<br>
Regards,</span></div>
</div>
<div>
<div class="x_MsoNormal"><span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>​Sohaib</span></div>
</div>
</div>
</div>
<div class="x_MsoNormal">
<span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'><br>
</span><span style='font-size:1.0pt; font-family:"fdtktid",serif; color:white'>4732149:1125156</span><span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>
</span>
</div>
</div>
</div>
</div>
</div>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</blockquote></div>